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How Do You Measure the Success of an.pdf by call center solution, has 5 slides with 12 views.The success of an IVR system can be measured using key performance metrics such as Call Containment Rate (percentage of calls handled without human intervention), Customer Satisfaction (CSAT) through surveys and feedback, and First Call Resolution (FCR), indicating issues resolved in the first interaction.
How Do You Measure the Success of an.pdfcall center solution
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Watch as we explore which SEO trends to prioritize to achieve sustainable growth and deliver reliable results. We’ll dive into best practices to adapt your strategy around industry-wide disruptions like SGE, how to navigate the top challenges SEO professionals are facing, and proven tactics for prioritizing quality and building trust.
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This presentation was uploaded with the author’s consent.
Artificial Intelligence, Data and Competition – SCHREPEL – June 2024 OECD dis...OECD Directorate for Financial and Enterprise Affairs
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https://www.hubspot.com/state-of-marketing
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19 slides•54 views
This presentation provides a comprehensive overview of the Transactional Outbox Pattern and the Inbox Pattern, two essential techniques for ensuring reliable and consistent communication in distributed systems.
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The presentation then shifts focus to the Inbox Pattern, explaining its role in ensuring idempotency and preventing duplicate processing of messages. Each concept is explained with simple language, diagrams, and a logical flow that builds a solid understanding from the ground up.
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* Problem Statement
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* How It Solves the Problem
* Internal Mechanics
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* Inbox Pattern Explained
* Internal Workflow
* Conclusions & Further Reading
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Automating Behavior-Driven Development: Boosting Productivity with Template-D...
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To better understand how Americans are feeling and their attitudes towards mental health in general, ThinkNow conducted a nationally representative quantitative survey of 1,500 respondents and found some interesting differences among ethnic, age and gender groups.
Technology
For example, 52% agree that technology and social media have a negative impact on mental health, but when broken out by race, 61% of Whites felt technology had a negative effect, and only 48% of Hispanics thought it did.
While technology has helped us keep in touch with friends and family in faraway places, it appears to have degraded our ability to connect in person. Staying connected online is a double-edged sword since the same news feed that brings us pictures of the grandkids and fluffy kittens also feeds us news about the wars in Israel and Ukraine, the dysfunction in Washington, the latest mass shooting and the climate crisis.
Hispanics may have a built-in defense against the isolation technology breeds, owing to their large, multigenerational households, strong social support systems, and tendency to use social media to stay connected with relatives abroad.
Age and Gender
When asked how individuals rate their mental health, men rate it higher than women by 11 percentage points, and Baby Boomers rank it highest at 83%, saying it’s good or excellent vs. 57% of Gen Z saying the same.
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Race Affects Attitudes
As seen in previous research conducted by ThinkNow, Asian Americans lag other groups when it comes to awareness of mental health issues. Twenty-four percent of Asian Americans believe that having a mental health issue is a sign of weakness compared to the 16% average for all groups. Asians are also considerably less likely to be aware of mental health services in their communities (42% vs. 55%) and most likely to seek out information on social media (51% vs. 35%).
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* Internal Mechanics
* Delivery Guarantees
* Inbox Pattern Explained
* Internal Workflow
* Conclusions & Further Reading
* Demo
Innovative Web Design | Malachite Technologies
Innovative Web Design | Malachite Technologiesmalachitetechnologie1 Elevate your online presence with Malachite Technologies where creativity meets technology. Our web design experts craft visually stunning and interactive websites that not only capture your brand’s essence but also enhance user engagement.
Ricardo Jebb Bruno - A Structural CAD Technician
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Automated Engineering of Domain-Specific Metamorphic Testing Environments
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Objective. Our goal is to facilitate the construction of MT environments for specific domains.
Method. We propose a model-driven engineering approach to automate the construction of MT environments. Starting from a meta-model capturing the domain concepts, and a description of the domain execution environment, our approach produces an MT environment featuring comprehensive support for the MT process. This includes the definition of domain-specific metamorphic relations, their evaluation, detailed reporting of the testing results, and the automated search-based generation of follow-up test cases.
Results. Our method is supported by an extensible platform for Eclipse, called Gotten. We demonstrate its effectiveness by creating an MT environment for simulation-based testing of data centres and comparing with existing tools; its suitability to conduct MT processes by replicating previous experiments; and its generality by building another MT environment for video streaming APIs.
Conclusion. Gotten is the first platform targeted at reducing the development effort of domain-specific MT environments. The environments created with Gotten facilitate the specification of metamorphic relations, their evaluation, and the generation of new test cases.
Human Centered Design By Gnanasambandham
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Cybersecurity-Threat-Landscape-March-31-April-7-2025.pdf
Cybersecurity-Threat-Landscape-March-31-April-7-2025.pdfJoe Shenouda Weekly cyber hits: NK hackers drop BeaverTail via 11 npm pkgs (5.6k dl’s) targeting devs. Ivanti flaw (CVE-2025-22457) hit by China pros—patch by 4/11! PoisonSeed spams Coinbase; PyPI pkgs (39k dl’s) swipe data. Lock it down! Like & share for more!
Automating Behavior-Driven Development: Boosting Productivity with Template-D...
Automating Behavior-Driven Development: Boosting Productivity with Template-D...DOCOMO Innovations, Inc. https://bit.ly/4ciP3mZ
We have successfully established our development process for Drupal custom modules, including automated testing using PHPUnit, all managed through our own GitLab CI/CD pipeline. This setup mirrors the automated testing process used by Drupal.org, which was our goal to emulate.
Building on this success, we have taken the next step by learning Behavior-Driven Development (BDD) using Behat. This approach allows us to automate the execution of acceptance tests for our Cloud Orchestration modules. Our upcoming session will provide a thorough explanation of the practical application of Behat, demonstrating how to effectively use this tool to write and execute comprehensive test scenarios.
In this session, we will cover:
1. Introduction to Behavior-Driven Development (BDD):
- Understanding the principles of BDD and its advantages in the software development lifecycle.
- How BDD aligns with agile methodologies and enhances collaboration between developers, testers, and stakeholders.
2. Overview of Behat:
- Introduction to Behat as a testing framework for BDD.
- Key features of Behat and its integration with other tools and platforms.
3. Automating Acceptance Tests:
- Running Behat tests in our GitLab CI/CD pipeline.
- Techniques for ensuring that automated tests are reliable and maintainable.
- Strategies for continuous improvement and scaling the test suite.
4. Template-Based Test Scenario Reusability:
- How to create reusable test scenario templates in Behat.
- Methods for parameterizing test scenarios to enhance reusability and reduce redundancy.
- Practical examples of how to implement and manage these templates within your testing framework.
By the end of the session, attendees will have a comprehensive understanding of how to leverage Behat for BDD in their own projects, particularly within the context of Drupal and cloud orchestration. They will gain practical knowledge on writing and running automated acceptance tests, ultimately enhancing the quality and efficiency of their development processes.
New from BookNet Canada for 2025: BNC SalesData and BNC LibraryData
New from BookNet Canada for 2025: BNC SalesData and BNC LibraryDataBookNet Canada Lily Dwyer updates us on what 2024 brought for SalesData and LibraryData. Learn about new features, such as the Age Range data and Page Count data filters, improvements to our internal Admin tool, and what’s in store for 2025.
Link to video and transcript: https://bnctechforum.ca/sessions/new-from-booknet-canada-for-2025-bnc-salesdata-and-bnc-librarydata/
Read more:
- https://www.booknetcanada.ca/salesdata
- https://booknetcanada.atlassian.net/wiki/spaces/UserDocs/pages/53707258/SalesData+Help+Manual
Presented by BookNet Canada on April 8, 2025 with support from the Department of Canadian Heritage.
HHUG-04-2025-Close-more-deals-from-your-existing-pipeline-FOR SLIDESHARE.pptx
HHUG-04-2025-Close-more-deals-from-your-existing-pipeline-FOR SLIDESHARE.pptxHampshireHUG Struggling to get real value from HubSpot Sales Hub? Learn 5 mighty methods to close more deals without more leads or headcount (even on Starter subscriptions)!
These slides accompanied a webinar run by Hampshire's HubSpot User Group (HUG) on 2nd April, 2025.
HubSpot subscribers can watch the recording here: https://events.hubspot.com/events/details/hubspot-hampshire-presents-5-ways-to-close-more-deals-from-your-existing-sales-pipeline/
ABOUT THE EVENT:
Unlock hidden revenue in your CRM with our practical HubSpot tactics
Are you struggling to get real value from your HubSpot Sales Hub?
If your HubSpot feels like more of an admin burden than a revenue enabler, you’re not alone. Many sales leaders find that their team isn't updating records consistently, pipeline visibility is poor, and reporting doesn’t deliver the insights they need to drive strategy.
The good news? You don’t need to upgrade your HubSpot subscription to sort these issues.
Join us for this webinar to learn 5 mighty tactics that will help you streamline your sales process, improve pipeline visibility, and extract more revenue from your existing pipeline, without spending more on marketing or hiring extra sales reps.
What You’ll Learn
✅ Customising Records – Increase sales momentum with more useful CRM data for your salespeople
✅ Pipeline Rules – Improve deal stage consistency and data accuracy for improved prioritisation and forecasting
✅ Team Permissions & Defaults – Control access and streamline processes. Spend more time selling, less on admin
✅ Pipeline View Customisation – Get clearer sales insights, faster, to deal with revenue leaks
✅ Simple Sales Reports – Build actionable dashboards to drive strategy with data
💡 Bonus: Successful Sales Hub users will share their experiences and the revenue impact it has delivered for them.
Who is this webinar for?
Sales leaders using HubSpot Sales Hub Starter, or those new to HubSpot
Sales managers who need better CRM adoption from their team
Anyone struggling with pipeline visibility, reporting, or forecasting
Teams who want to close more deals without extra sales headcount
AI Driven Posture Analysis Fall Detection System for the Elderly.pdf
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will explore the use of multi-camera setups, interactive calibration modes, and audio feedback to enhance accuracy and user experience. This prototype represents a significant step towards reliable, real-time elder care. By combining advanced AI techniques with practical considerations, this system offers a scalable and effective solution to a pressing societal need.
ScotSecure Cyber Security Summit 2025 Edinburgh
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The programme is focussed on improving awareness and best practice through shared learning: highlighting emerging threats, new research and changing adversarial tactics, and examining practical ways to improve resilience, detection and response.
Network_Packet_Brokers_Presentation.pptx
Network_Packet_Brokers_Presentation.pptxKhushi Communications Most people might think of a water faucet or even the tap on a keg of beer. But in the world of networking, "TAP" stands for "Traffic Access Point" or "Test Access Point." It's not a beverage or a sink fixture, but rather a crucial tool for network monitoring and testing. Khushi Communications is a top vendor in India, providing world-class Network TAP solutions. With their expertise, they help businesses monitor, analyze, and secure their networks efficiently.
STRING FUNCTIONS IN JAVA BY N SARATH KUMAR
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All-Data, Any-AI Integration: FME & Amazon Bedrock in the Real-World
All-Data, Any-AI Integration: FME & Amazon Bedrock in the Real-WorldSafe Software Join us for an exclusive webinar featuring special guest speakers from Amazon, Amberside Energy, and Avineon-Tensing as we explore the power of Amazon Bedrock and FME in AI-driven geospatial workflows.
Discover how Avineon-Tensing is using AWS Bedrock to support Amberside Energy in automating image classification and streamlining site reporting. By integrating Bedrock’s generative AI capabilities with FME, image processing and categorization become faster and more efficient, ensuring accurate and organized filing of site imagery. Learn how this approach reduces manual effort, standardizes reporting, and leverages AWS’s secure AI tooling to optimize their workflows.
If you’re looking to enhance geospatial workflows with AI, automate image processing, or simply explore the potential of FME and Bedrock, this webinar is for you!
Getting the Best of TrueDEM – April News & Updates
Getting the Best of TrueDEM – April News & Updatespanagenda Webinar Recording: https://www.panagenda.com/webinars/getting-the-best-of-truedem-april-news-updates/
Boost your Microsoft 365 experience with OfficeExpert TrueDEM! Join the April webinar for a deep dive into recent and upcoming features and functionalities of OfficeExpert TrueDEM. We’ll showcase what’s new and use practical application examples and real-life scenarios, to demonstrate how to leverage TrueDEM to optimize your M365 environment, troubleshoot issues, improve user satisfaction and productivity, and ultimately make data-driven business decisions.
These sessions will be led by our team of product management and consultants, who interact with customers daily and possess in-depth product knowledge, providing valuable insights and expert guidance.
What you’ll take away
- Updates & info about the latest and upcoming features of TrueDEM
- Practical and realistic applications & examples for troubelshooting or improving your Microsoft Teams & M365 environment
- Use cases and examples of how our customers use TrueDEM
Smarter RAG Pipelines: Scaling Search with Milvus and Feast
Smarter RAG Pipelines: Scaling Search with Milvus and FeastZilliz About this webinar
Learn how Milvus and Feast can be used together to scale vector search and easily declare views for retrieval using open source. We’ll demonstrate how to integrate Milvus with Feast to build a customized RAG pipeline.
Topics Covered
- Leverage Feast for dynamic metadata and document storage and retrieval, ensuring that the correct data is always available at inference time
- Learn how to integrate Feast with Milvus to support vector-based retrieval in RAG systems
- Use Milvus for fast, high-dimensional similarity search, enhancing the retrieval phase of your RAG model
Automating Behavior-Driven Development: Boosting Productivity with Template-D...
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How Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental HealthThinkNow Mental health has been in the news quite a bit lately. Dozens of U.S. states are currently suing Meta for contributing to the youth mental health crisis by inserting addictive features into their products, while the U.S. Surgeon General is touring the nation to bring awareness to the growing epidemic of loneliness and isolation. The country has endured periods of low national morale, such as in the 1970s when high inflation and the energy crisis worsened public sentiment following the Vietnam War. The current mood, however, feels different. Gallup recently reported that national mental health is at an all-time low, with few bright spots to lift spirits.
To better understand how Americans are feeling and their attitudes towards mental health in general, ThinkNow conducted a nationally representative quantitative survey of 1,500 respondents and found some interesting differences among ethnic, age and gender groups.
Technology
For example, 52% agree that technology and social media have a negative impact on mental health, but when broken out by race, 61% of Whites felt technology had a negative effect, and only 48% of Hispanics thought it did.
While technology has helped us keep in touch with friends and family in faraway places, it appears to have degraded our ability to connect in person. Staying connected online is a double-edged sword since the same news feed that brings us pictures of the grandkids and fluffy kittens also feeds us news about the wars in Israel and Ukraine, the dysfunction in Washington, the latest mass shooting and the climate crisis.
Hispanics may have a built-in defense against the isolation technology breeds, owing to their large, multigenerational households, strong social support systems, and tendency to use social media to stay connected with relatives abroad.
Age and Gender
When asked how individuals rate their mental health, men rate it higher than women by 11 percentage points, and Baby Boomers rank it highest at 83%, saying it’s good or excellent vs. 57% of Gen Z saying the same.
Gen Z spends the most amount of time on social media, so the notion that social media negatively affects mental health appears to be correlated. Unfortunately, Gen Z is also the generation that’s least comfortable discussing mental health concerns with healthcare professionals. Only 40% of them state they’re comfortable discussing their issues with a professional compared to 60% of Millennials and 65% of Boomers.
Race Affects Attitudes
As seen in previous research conducted by ThinkNow, Asian Americans lag other groups when it comes to awareness of mental health issues. Twenty-four percent of Asian Americans believe that having a mental health issue is a sign of weakness compared to the 16% average for all groups. Asians are also considerably less likely to be aware of mental health services in their communities (42% vs. 55%) and most likely to seek out information on social media (51% vs. 35%).
AI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdfmarketingartwork Creative operations teams expect increased AI use in 2024. Currently, over half of tasks are not AI-enabled, but this is expected to decrease in the coming year. ChatGPT is the most popular AI tool currently. Business leaders are more actively exploring AI benefits than individual contributors. Most respondents do not believe AI will impact workforce size in 2024. However, some inhibitions still exist around AI accuracy and lack of understanding. Creatives primarily want to use AI to save time on mundane tasks and boost productivity.
Skeleton Culture Code
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PEPSICO Presentation to CAGNY Conference Feb 2024
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Content Methodology: A Best Practices Report (Webinar)
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How to Prepare For a Successful Job Search for 2024
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Social Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsKurio // The Social Media Age(ncy) A report by thenetworkone and Kurio.
The contributing experts and agencies are (in an alphabetical order): Sylwia Rytel, Social Media Supervisor, 180heartbeats + JUNG v MATT (PL), Sharlene Jenner, Vice President - Director of Engagement Strategy, Abelson Taylor (USA), Alex Casanovas, Digital Director, Atrevia (ES), Dora Beilin, Senior Social Strategist, Barrett Hoffher (USA), Min Seo, Campaign Director, Brand New Agency (KR), Deshé M. Gully, Associate Strategist, Day One Agency (USA), Francesca Trevisan, Strategist, Different (IT), Trevor Crossman, CX and Digital Transformation Director; Olivia Hussey, Strategic Planner; Simi Srinarula, Social Media Manager, The Hallway (AUS), James Hebbert, Managing Director, Hylink (CN / UK), Mundy Álvarez, Planning Director; Pedro Rojas, Social Media Manager; Pancho González, CCO, Inbrax (CH), Oana Oprea, Head of Digital Planning, Jam Session Agency (RO), Amy Bottrill, Social Account Director, Launch (UK), Gaby Arriaga, Founder, Leonardo1452 (MX), Shantesh S Row, Creative Director, Liwa (UAE), Rajesh Mehta, Chief Strategy Officer; Dhruv Gaur, Digital Planning Lead; Leonie Mergulhao, Account Supervisor - Social Media & PR, Medulla (IN), Aurelija Plioplytė, Head of Digital & Social, Not Perfect (LI), Daiana Khaidargaliyeva, Account Manager, Osaka Labs (UK / USA), Stefanie Söhnchen, Vice President Digital, PIABO Communications (DE), Elisabeth Winiartati, Managing Consultant, Head of Global Integrated Communications; Lydia Aprina, Account Manager, Integrated Marketing and Communications; Nita Prabowo, Account Manager, Integrated Marketing and Communications; Okhi, Web Developer, PNTR Group (ID), Kei Obusan, Insights Director; Daffi Ranandi, Insights Manager, Radarr (SG), Gautam Reghunath, Co-founder & CEO, Talented (IN), Donagh Humphreys, Head of Social and Digital Innovation, THINKHOUSE (IRE), Sarah Yim, Strategy Director, Zulu Alpha Kilo (CA).
Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024Search Engine Journal The search marketing landscape is evolving rapidly with new technologies, and professionals, like you, rely on innovative paid search strategies to meet changing demands.
It’s important that you’re ready to implement new strategies in 2024.
Check this out and learn the top trends in paid search advertising that are expected to gain traction, so you can drive higher ROI more efficiently in 2024.
You’ll learn:
- The latest trends in AI and automation, and what this means for an evolving paid search ecosystem.
- New developments in privacy and data regulation.
- Emerging ad formats that are expected to make an impact next year.
Watch Sreekant Lanka from iQuanti and Irina Klein from OneMain Financial as they dive into the future of paid search and explore the trends, strategies, and technologies that will shape the search marketing landscape.
If you’re looking to assess your paid search strategy and design an industry-aligned plan for 2024, then this webinar is for you.
5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summarySpeakerHub From their humble beginnings in 1984, TED has grown into the world’s most powerful amplifier for speakers and thought-leaders to share their ideas. They have over 2,400 filmed talks (not including the 30,000+ TEDx videos) freely available online, and have hosted over 17,500 events around the world.
With over one billion views in a year, it’s no wonder that so many speakers are looking to TED for ideas on how to share their message more effectively.
The article “5 Public-Speaking Tips TED Gives Its Speakers”, by Carmine Gallo for Forbes, gives speakers five practical ways to connect with their audience, and effectively share their ideas on stage.
Whether you are gearing up to get on a TED stage yourself, or just want to master the skills that so many of their speakers possess, these tips and quotes from Chris Anderson, the TED Talks Curator, will encourage you to make the most impactful impression on your audience.
See the full article and more summaries like this on SpeakerHub here: https://speakerhub.com/blog/5-presentation-tips-ted-gives-its-speakers
See the original article on Forbes here:
http://www.forbes.com/forbes/welcome/?toURL=http://www.forbes.com/sites/carminegallo/2016/05/06/5-public-speaking-tips-ted-gives-its-speakers/&refURL=&referrer=#5c07a8221d9b
ChatGPT and the Future of Work - Clark Boyd 
ChatGPT and the Future of Work - Clark Boyd Clark Boyd Everyone is in agreement that ChatGPT (and other generative AI tools) will shape the future of work. Yet there is little consensus on exactly how, when, and to what extent this technology will change our world.
Businesses that extract maximum value from ChatGPT will use it as a collaborative tool for everything from brainstorming to technical maintenance.
For individuals, now is the time to pinpoint the skills the future professional will need to thrive in the AI age.
Check out this presentation to understand what ChatGPT is, how it will shape the future of work, and how you can prepare to take advantage.
Getting into the tech field. what next 
Getting into the tech field. what next Tessa Mero The document provides career advice for getting into the tech field, including:
- Doing projects and internships in college to build a portfolio.
- Learning about different roles and technologies through industry research.
- Contributing to open source projects to build experience and network.
- Developing a personal brand through a website and social media presence.
- Networking through events, communities, and finding a mentor.
- Practicing interviews through mock interviews and whiteboarding coding questions.
Google's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search IntentLily Ray 1. Core updates from Google periodically change how its algorithms assess and rank websites and pages. This can impact rankings through shifts in user intent, site quality issues being caught up to, world events influencing queries, and overhauls to search like the E-A-T framework.
2. There are many possible user intents beyond just transactional, navigational and informational. Identifying intent shifts is important during core updates. Sites may need to optimize for new intents through different content types and sections.
3. Responding effectively to core updates requires analyzing "before and after" data to understand changes, identifying new intents or page types, and ensuring content matches appropriate intents across video, images, knowledge graphs and more.
How to have difficult conversations 
How to have difficult conversations Rajiv Jayarajah, MAppComm, ACC Stop putting off having difficult conversations. Seven practical tips to ensure your next difficult conversation go smoothly.
Introduction to Data Science
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It's part of a Data Science Corner Campaign where I will be discussing the fundamentals of DataScience, AIML, Statistics etc.
Time Management & Productivity - Best Practices
Time Management & Productivity - Best PracticesVit Horky
Here's my presentation on by proven best practices how to manage your work time effectively and how to improve your productivity. It includes practical tips and how to use tools such as Slack, Google Apps, Hubspot, Google Calendar, Gmail and others.
The six step guide to practical project management
The six step guide to practical project managementMindGenius The six step guide to practical project management
If you think managing projects is too difficult, think again.
We’ve stripped back project management processes to the
basics – to make it quicker and easier, without sacrificing
the vital ingredients for success.
“If you’re looking for some real-world guidance, then The Six Step Guide to Practical Project Management will help.”
Dr Andrew Makar, Tactical Project Management
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
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Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...Applitools During this webinar, Anand Bagmar demonstrates how AI tools such as ChatGPT can be applied to various stages of the software development life cycle (SDLC) using an eCommerce application case study. Find the on-demand recording and more info at https://applitools.info/b59
Key takeaways:
• Learn how to use ChatGPT to add AI power to your testing and test automation
• Understand the limitations of the technology and where human expertise is crucial
• Gain insight into different AI-based tools
• Adopt AI-based tools to stay relevant and optimize work for developers and testers
* ChatGPT and OpenAI belong to OpenAI, L.L.C.
12 Ways to Increase Your Influence at Work
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ChatGPT webinar slides
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